myQuest Feature News – myQuest

Recently Released on myQuest:

Auto-resolve Quiz Summary: September 2025

We can set on customer level, that all feed messages generated from completing quizzes will be marked as resolved in the coaching box automatically.

Allow Cohort Supervisors to Manage Learners: September 2025

Cohort supervisors can now see all users in the cohort, download reports and check quest and completion analytics pages. They can still access the coaching box too.

Added New Filters to the Message Box: July 2025

Filters like free text, user, quest and mission.

Added Dutch: July 2025

Added Dutch translation to the learner dashboard.

Mentors Can Login without the Customer Key: July 2025

Redirect links from push notification / coaching emails to the admin's feed to the relevant customer login page.

Admin's Time zone: March 2025

As an admin user, you now have a chose to display the time zone in your time zone. Click your profile pic in the top right corner to change the time zone from UTC to local.

Search and Filter: January 2025

In coaching and community feeds we added a filter by mission, status (when relevant) and a general search functionality for admins and mentors. This is under the Mentor Tab > 1-1 Coaching / Community button.

Go To Platform Button: January 2025

Added the ability to add a "go to platform" button in the email sent to learners, mentors or admins. This is activated inside an event & action trigger.

Zapier Integration: January 2025

Added a direct integration with Zapier in the integrations and automations feature. Contact your Project Manager to give you the instructions, Zapier invite link and custom API key.

Coach Supervisor: December 2024

Account Admins can now assign a mentor to be a supervisor of a cohort (in the page where we assign a mentor to a cohort). Mentors with this role will see a "Cohort Supervision" button under their mentor menu. The mentors can reply, resolve and delete the messages, but not send new messages to users.

Set default mentor and mentoring type when adding quests to a learning path or direct assignment: December 2024

When adding quests to a learning path or direct assignment, you can now set a default mentor and choose between journal or 1:1 coaching box.

Multi-language catalog page: December 2024

You can now create a catalog with quests in multiple languages.

Reveal revision in quest learners list: December 2024

Account Admins can now see which revision of a quest learners are using under Manage > Quest Learners. This revision occurs on a force publish if structural changes are made.

Add instructions to AI assistants files: December 2024

You can now add specific instructions to AI assistant prompts to improve how the AI uses uploaded files.

Event message variations: December 2024

Set multiple versions of messages or emails for events; the system will randomly choose one to send. This is found under the integrations and automations > events and actions section.

Purchased Users: November 2024

Account Admins can track remaining user licenses with the new "Purchased Users" button.

Added New Triggers in Events & Actions: November 2024

User completed a habit
User ditched habit for X days
User skipped a mission
Added shared cohorts to cohort dropdown

Updated Mission Colour for Improved Accessibility: September 2024

In the learner portal, the white background for a mission was changed to off white to improve accessibility.

Custom Terminology Reflecting in Admin Portal: September 2024

If you have made any terminology changes for your account, this will now reflect in the Admin Portal too.

Quiz Results sent to Journal or Coaching Box: September 2024

Once a learner completes a quiz, the results will automatically post to their 1:1 coaching box or journal.

SCORM Completion Reporting: September 2024

We fixes some items around SCORM completion reporting.

AI Responses to Individual Missions: September 2024

You are now able to prompt the AI on specific missions and the writing assignment questions inside that mission. You can also track the responses and give the AI feedback on how to improve.

Filters in the Admin Portal Stick: August 2024

If you use a filter in the admin portal > the filter will now stick and you don't need to keep applying the filter.

Duplicate A Learning Path: August 2024

You can now duplicate a learning path. Then go into the learning path settings and change quests or cohorts if needed.

AI Automatic Responses to a Learner's Writing Assignments in the Journal: August 2024

We have created an AI Bot that will read all your quest content and then be able to response to a learner's writing assignment responses automatically. This requires an AI setup. Please reach out to your Project Manager.

Quest Templates: August 2024

Ready-to-use templates are available for Leadership Training, Sexual Harassment, Cyber Security and Onboarding. Access these via "Create New Content" > Quest.

Integrations and Automations: August 2024

We have added the ability to do some integrations and webhooks. For example you could send information from myQuest to your CRM or HRIS. You could also do an automation for certificates. We also added the ability for the client to add their own events & actions > we have several triggers for push notifications. You can find this under the Account Management section of the admin portal.

Improvements in the Learner Dashboard: July 2024

Added secondary sorting for content by a-b-c
Apply custom terminology in the learner dashboard
Open quests in the same tab on mobile
Added the option to hide quests that are in learning path from content list (ask your Project Manager to enable this for you)

Customer Logo Displayed in Admin Portal: June 2024

We now have the ability to display the client's logo in the Admin Dashboard. Please ask your Project Manager to enable this for you.

Split the Admin Portal & Learner Portal: May 2024

Only learners can now access the learner portal. Admins and Mentor need to run their communities and coaching boxes from the Admin Portal. To do this > select the correct Quest under manage content > Mentor > 1-1 coaching / community. This means no more incognito window or multiple profiles are needed.

Allow Mentors to play quests under one profile: May 2024

Mentors can now fulfil their role as a Mentor in the Admin Portal and play the quests like any other user in the Learner Portal. Mentors playing quests will appear in the quests management pages and in reports like regular users. They need to sign up to a Quest like normal learners and will see any "assigned to all" or "available to all" content in the Learner Dashboard.

Learner Dashboard Automatically Enabled: May 2024

The Learner Dashboard feature is now automatically enabled for all learners.

Quest Preview in Admin Portal: May 2024

Mentors and admins with relevant permissions can now see a live preview of a quest in the admin portal. Display a preview of the resource center for mentors in admin portal.

1-1 Coaching Messages Inbox: May 2024

We added a "Message inbox" module, that is grouping all open messages for the mentor from all quests and cohorts into a single place. This popup page can be opened from the top menu in the admin near the current user panel. This will only show all open messages for the 1-1 coaching boxes.

Changed Languages Logic in Admin & Learner Dashboards: May 2024

You can now change the language view for your Admin Portal or Learner Dashboard. Open your profile using your initials in the top right hand corner and select your language. This will only change the dashboard seen and not the language of content. If you are not seeing your preferred language > please ask your Project Manager to enable this for you.

Added Cantonese to the Language Options: April 2024

We added the above language for learners to switch to in the Learner Dashboard as well as for landing pages and the live portal.

URL link for Stand Alone Items: March 2024

You now have the ability to add a URL link (like a website link) as a stand alone content item.

AI Coaching Assistant: February 2024 (BETA)

After doing a full customer, mentor and quest AI setup. The Mentors (in the selected quests) can now ask the AI Assistant to generate comments for 1:1 coaching messages. Opening for 10 clients to Beta test first.

Ability to control the Community box in the Admin Dashboard: February 2024 (BETA)

You can now respond to messages and see comments in the community box in the admin dashboard. Mentors / Admins can send messages to a specific community or to all communities. We're pushing updates to the community in the admin, so if a user added a message in the webapp, within a few seconds (up to 30) the message will appear in the admin as well. Please ask your Project Manager to activate this feature for you.

Terminology Options Added: February 2024

Added the ability to change the word Buddy and 1-1 coaching in the terminology tab.

Added Tagalog to the Language Options: February 2024

We added the above language for learners to switch to in the Learner Dashboard as well as for landing pages and the live portal.

Added Spotify: February 2023

We support now creating content for all Spotify types (playlist, podcast) as a new Web-based content option.

Ability to control the 1-1 coaching box in the Admin Dashboard: January 2024

You can now respond to messages and see comments in the 1-1 coaching box in the admin dashboard. You can also filter learners and post to all cohorts with coaching activated. When the Mentor clicks on a specific user, we display a user panel above the messages with some details about the user and the progress in the quest. We're pushing updates to the 1:1 page in the admin, so if a user added a message in the webapp, within a few seconds (up to 30) the message will appear in the admin as well. When Mentors post messages or comments, we push the new messages and comments, and also notifications for the messages, from the admin to the webapp. Please ask your Project Manager to activate this feature for you.

Added Basque and Traditional Chinese to Learning Dashboard: Jan 2024

We added the above two languages for learners to switch to in the Learner Dashboard.

Fresh Look on the Admin Dashboard: Jan 2024

You'll notice a fresh new interface that's been designed to improve your user experience.

Released a New Quest Map: December 2023

The new Jungle theme quest map has been added and available for use.

Using Cohorts in Learning Paths & Groups: November 2023

Support setting cohorts for quests in learning paths and learning groups.

Dashboard multi language support: September 2023

The main feature in this version is the multi language support in the dashboard.

Unlike the quests where the UI language is defined on quest level, the UI language in the dashboard is set on user level. Default language is the customer language, but users can change to one of the supported languages in the dashboard itself, and the change will be saved for the next login. The user language can also be changed in the admin (admin can change to any active language in the system, but if the dashboard does not support this language the fallback will be to English).

Change A Users Email: September 2023

You can now login to the admin portal and in the all users list change a users email.

Embed Interflexion: September 2023

We added a role play interactive feature to the external content list. You will need to have a contract with Interflexion to use this. You can contact info@interflexion.com for more information.

Traditional Chinese: September 2023

Added this language to the live portal for learners to see content in traditional Chinese.

Google Forms: September 2023

Added Google Forms to content wizard and the dashboard to be used as a Stand Alone Content Item.

Standalone Content Items: August 2023

You can now add all sorts of content types. We understand that sometimes you need to share content that isn't part of a Quest. Now, you can add different types of content like audio, videos, documents, and more. Learners can find these standalone items in their Learner Dashboard and complete them on their own, not just as part of a Quest. To use this feature, ask your Project Manager to activate the learner dashboard. If it's not activated, you won't see this option in the Admin Portal. Get a quick look at how it works in our demo video. We also added the ability to send updates to users on being added to new content items (receive an email).

New Roles: August 2023

We've made roles simpler and more intuitive, and added new roles and permissions:

Account Admin: This role remains unchanged, providing full permissions to edit settings, manage users, oversee content, and more.
LMS Manager: A new role with capabilities similar to those of an account admin, excluding account settings management. LMS Managers can handle users, content, create learning groups, and more—except for editing LMS settings.
Author & Mentor: This new role has the ability to create and edit content, while also serving as a mentor within specific Quests or cohorts.
Learner: Previously known as Player, this role is solely focused on engaging in learning, without any management or administration responsibilities.

With this new update, content in an account can be viewed only by Account Admins and LMS Managers. Authors will only be able to view and edit Quests and content items that they have created. Therefore, while managing specific content items or Quests, you can also incorporate the following roles that are content item-specific:

Owners: Add additional owners to content so they can manage everything related to the content item—user invitations, setting adjustments, content edits, mentoring, and more.
Collaborators: Add content collaborators to assist in content creation and editing.
Global Mentors: Give mentoring abilities across all the cohorts within a specific Quest.

Here’s a video showcasing the new role structure and the updates in this area.

Fresh Look on the Admin Dashboard: August 2023

You'll notice a fresh new interface that's been designed to improve your user experience. We're introducing new tabs to accommodate the addition of new learning content types and to better group related items together. While your familiar features remain unchanged, some might now be located under these new tabs. Here’s a quick demo video showing the new interface and updates.

Files & Media Library: August 2023

This is a list of all the content items you have used previously. Here is a video.

Integrations & Automations: July 2023

You can set up your own emails to send to learners / Mentors or Admins on different triggers like signing up to a quest, completing missions, failing a quiz, completing a quest etc. Our technical team can also assist with integrations and webhooks as we now have an open API. This means we can send information form myQuest to other platforms like CRM’s.

Learning Path: March 2023

This feature allows you to set a learning path of a group of quests. Here you can group quests together for the learners to complete. You can also use this to set quests to be done in a particular sequence. You will need to first create a learning group to use this feature (unless you are selecting quests that are available to all users in the account). You can select the order the quests should be completed in and you can lock a quest (meaning the user can only unlock the next quest once quest 1 was completed). You can select a date to unlock a quest - for example you have a course that needs to be completed only in April - This will be locked until you unlock this for users to complete on 1 April. Watch the demo video here

Quests Library: March 2023

The lists of quests and learning paths available to the users either by learning groups, directly or generally available to all of the customer users. This si on the Content library side of the learner dashboard.

Point Management: February 2023

We have also added the ability to manually assign extra points to a user via the quest users list or a csv file automatically. Our point system and the way the scoring works will remain the same - but should you want to assign additional points for exams or doing certain assignments you can.

Exporting to SCORM: February 2023

You can now export your quest into a SCORM package and give this to your client to upload and use in their own LMS. Your client will be able to track start and completion in their own LMS. All other reporting will be done via myQuest admin dashboard. You will not lose any myQuest features like the community, coaching, habits etc will all still work.

Compliance Settings: January 2023

The ability to set a start and due date for a Quest and ensure everyone finishes their Quest on time. This is very useful for compliance training or when you want to ensure all learners complete the training by a specific date. With this new feature, you can set a due date for specific training and send learners automatic reminders before and after the due date. We added a new quest completion analytics tab. This allows you to track user completion and see their status, like who is overdue and who completed the quest on time. Watch this quick video outlining both of these new features.

Completion Analytics: January 2023

A quick reporting overview of completion analytics for a quest.

Learning Group: December 2022

This is a way to group users together to provide the same content to those specific users. You get to choose the content/quests that will be available for them. Example: You create a learning group for the sales team - here you can assign all 5 quests that the sales team need to take. These quests will appear in the learner dashboard for the user to be able to select and start. You can also assign certain users to the learning group. Sticking to the above example - you would add the 20 employees in the sales team to the learning group. You can add users manually or upload a CSV file for bulk users. If you add a new user to the learning group (were not previously in the system) - they would receive an automatic email > they would click the link (link valid for 14 days) > set their password > login > this will open their learner dashboard with the list of quests assigned to them. Please note everyone will land in the default cohort. Watch the demo video here

Quest Map: November 2022

The Quest Map is a tool for the learner to see their individual learning journey and progress. Watch the video to see how this works and looks.

Learner Dashboard: October 2022

This tool allows the learner to see all the quests they completed, are currently busy with and are signed up to start. Right now, the dashboard is basic, and we are working on adding more capabilities to it. Watch the video to see how this works and looks.

Import a Mission from one quest to another: July 2022

You can now import missions from other quests instead of rebuilding them. Find this feature under the build button.

Bug Fixes and System Improvements:

Removed the force publish button from customers view to avoid consequences of force publishing
Updated the terminology in the Learner Dashboard to reflect client terminology choices.
Fixed payment plan bug where if 1-1 coaching is selected it does activate on sign up.
Compliance settings reminders bug has been fixed.
Webhooks performance improvements.
Fixed the bug of "replace mentor for users upon removing mentor from team".
Added more time zone options to the meeting mission.
Design changes for the coupon selector in the quest pay page.
Fixed quiz after blocking meeting issue - users were able to access the locked quiz.
Fixed the access code bug.
Fixed the mentor bug - can now generate links as the Admin even if not for that profile as Default Mentor.
Add the ability to have a 40%, 45% & 50% as a pass score on a quiz.
Learner Dashboard reporting bug fixed.
Browser Tab Terminology Error fixed.
We added support for all languages for the quest maps.
Aligned the "user progress in a quest" all over the system to share the same logic (so now the dashboard and users reports shows the same data).
Fixed a bug in registration with existing email users.
Improvements on the new admin theme - updated design for tabs, popups and other elements.
Fixed the dashboard bug for users without any assigned/active content.
Fixed the terminology in the Quest Map to reflect the clients terminology choices.
Fixed the bug with assigning content directly to a learner. The assign direct content button is working again.
Bug fixed - removed the myQuest address from notification emails and added the client address.
Import mission bug fixed.
Improvements made to the shared communities.
Mentors in the webapp are now seeing a message informing them that on the beginning of May all mentoring work will be in the admin area and not in the webapp
Admin theme improvements (site background color, forms background colors and more)
Forget password emails are now using MailChimp templates.
Feed post actions are now all asynchronous - after posting a message in the coaching area or in the community - all email, notifications and extra messages are created in a scheduled task, and only the created message is returned to the mentor, which gets an immediate response from the server.
We changed the wording for Invite via Link / Invite via Email tabs in the admin dashboard.
AI Coaching Assistant improvement - allow the mentor to configure the prompts sent to the AI for generating a message response. Set the prompt sentiment, build-in instructions and even add a custom one.
Enable LMS features for all customers - dashboard, learning groups and path and compliance quests are now available to all customers.
Added "skipped missions" column to users report.
Fixed the Quest filter issues in the events and action page.
SSO logins now behave the same as regular logins and offer Mentors the option to continue to the Admin Dashboard or to the Learner Dashboard.
Fixed the webapp logout issue.
Align "last login" date logic in all screens and reports.
Fixed terminology issues on the map.
Added Certifier to the automations and integrations section for certificates and badges.
Aligned shared cohorts functionality in the community in the admin portal.
Added registered and completion notifications for triggers in the events and actions section for stand alone content items.
Fixed reset password email issue - email is still sent even if learner unsubscribed to notifications.
Increased the reset password email expiry time.
Added some additional text to the reset password issue to ensure learners use the same email they signed up with and that the link expires in 15 minutes.
Moved the "Register Here" button higher up on login page for new users to sign up using a learning group link.
Customers logos can now appear in mobile view and admin dashboard.
Fixed the formatting issue in the community and coaching boxes.
You can now selected a shared cohort inside a learning path.
Admin/Mentor no longer switches to a learner if they sign up to a learning path / learning group.
If using Safari on an i-Phone - the window will redirect and you don't need to enable pop ups anymore.
If you delete a user > they don't show up in the community or coaching boxes as "Deleted User".
Updated the code after Google made changes. Fixed the bug with adding Google Drive items as stand alone content items.
Improved the sub account functionality in the admin - support "login as/switch account" which allows the main customer to actively mentor users in the sub account.
Keep quests active when converting a player into a mentor, so the mentor still has access to their quests as a learner too.
Added Canva as a stand alone item.
Fixed the terminology issues in the admin portal.
Added the Mentor Name as a placeholder in events and actions.
Updated the Italian translation files.
Links in Safari will open in the same tab. It will redirect the page so Mac users don't need to allow pop ups.
Skipping missions bug was fixed.
Blocking meetings bug was fixed.
The media content item bug was fixed.
Bug fix - Content items are not being displayed after editing the files.
Bug fix - Failing to edit items in "shared" pages.
Bug fix - all users and all quests report completion stats were fixed.
Bug fix - resending multiple invitations.
Increased the video upload limit for learners to 100MB in the coaching box.
Bug fix - fixed the "go to platform" button from directing to the wrong link for learners.
Bug fix - adding missing terminology + hide points reference when points system is off.
Bug fix - learner can't complete stand-alone items in mobile.
Bug fix - push notifications won't be executed for deactivated learners.
Bug fix - skipped missions progress bug.
Bug fix - height issue in embedded content.
Bug fix - AI response error.
Bug fix - error for habit events.

Coming Soon: Please note this is subject to change / these are estimated time frames

Adding AI capabilities to make the mission completion more engaging - Q1 2025.
Looking at how we can improve the SCORM reporting capabilities.
Improve the myQuest quiz functionality - Q4 2025.
Improve the builder functionality, include AI in the builder and give more flexibility with mission templates - Q4 2025.
Adding more gamification - Q4 2025.
Simplifying the admin portal - Q4 2025.
Improve content distribution through learning groups - Q4 2025.